Certain apps not working on wifi but work on mobile data
Are your apps not working on Wi-fi but fine on mobile data? Here’s a complete troubleshooting guide for you! A stable Wi-Fi connection is important in today’s world of technology. A constant and stable network helps you access various services and apps online. But it can be quite frustrating if Certain apps are not working on wifi but work on mobile data.
We are going to explore the reasons in this blog post. You will know the main issue behind this query and how to resolve it.
Why Wi-Fi Over Mobile Data?
Although mobile data offers more performance and speed. But still, Wi-fi is a convenient and economical option for almost all users. Not only this but through Wi-fi networks, you will have enhanced security features with flexibility in network configurations.
Potential Causes of App Malfunction on Wi-Fi:
You might have faced an issue when specific apps are working flawlessly on mobile data but are not working on WiFi. There can be different issues and the main one lies in the network settings. The most common issues are:
- Incorrect date and time settings on either of your devices
- The router security settings may be blocking certain app access
- Wi-Fi optimization settings can affect the performance of the specific app
Solutions to Fix Wi-Fi Connectivity Issues for Apps:
Knowing the cause is not only an essential thing. You must also know what will be the solutions to fix the certain problem. Below are the solutions if you want to fix the Wi-fi Connectivity issues with apps:
The Airplane Mode Hack:
You might have tried it as well as it is the most common hack. If not, then try to enable and then disable airplane mode on the device. It can stabilize both internet and Sim connections and improve the app performance.
Forget Wi-Fi Network Credentials:
The next option you can go for is setting network credentials. You will have to navigate the device Settings and open Wi-fi menu. Then select the wireless connection. After that tap on Forget Network so you can remove all the saved credentials. Then you will have to reconnect to the network and re-enter the password. As a result, you will have a fresh connection and resolve all potential conflicts.
Ensure Unique SSID:
In order to avoid any confusion between different Wi-fi networks, you will have to make sure that your network SSID is unique. SSID stands for Service Set Identifier. It will prevent your device from automatically connecting to any network that has similar names and can cause potential app-related issues.
You can also reset the router. It is one of the common troubleshooting steps that can resolve the connectivity problem effectively. All you need to do is turn the router off and wait for almost 10 seconds. Then turn it back on. Many times, this step will help you get a stable connection with Wi-fi Network.
After you restart the router, you will have to give your phone a few moments so it may establish a connection.
If none of the above works and even resetting the router did not solve your issue. Then you can go for rebooting option of your modem. First, you will need to locate the pinhole button on the modem and use any pin to press it. If you unplug the modem alone, it won’t reboot it as many modems have battery backup too.
Router Security Check:
There are different security settings that can also restrict the app to access the WiFi network. You will need to review the router’s manual and then access the security settings. Then you will need to temporarily disable the security options in order to determine whether they are causing the connection issues.
Modify Security Options:
If the above method works and resolves the connectivity problem of the app, then reactivate the security setting by using a different protocol. You may consider using protocols like WPA-PSK or WPA2-PSK for a secure connection without compromising the safety of the data.
Disable Wi-Fi Optimization:
Do you know that Wi-Fi optimization settings can also impact the performance of your app? We recommend you turn the WiFi optimization off. This is because it does not enhance the performance of WiFi rather it can hinder app functionalities.
Check Device and Router Time:
Make sure both your router and phone have proper date and time settings. If they are not accurate, it can cause the malfunction of the app on your WiFi. Set the device’s date and time automatically so they can be synced according to location.
Reset Network Settings:
If none of the above methods work, then reset the network settings on the device as it is the last option. It will eliminate all potential issues and you will need to reset the connections too.
If you are experiencing the issue of certain apps not working on wifi but work on mobile data, then it can be sorted out by troubleshooting steps. These can help you resolve the issue effectively without any problems. Make sure to check your network settings and reset the router if it is necessary too.