How to Delete the Doordash Dasher Account Permanently
Doordash is the most well-known online meal delivery business in the United States, with a 56% market share. Their services are available in the United States, Australia, and Canada.
The firm claims to have over 200,000 restaurant partners and to make over 800,000 deliveries every day.
However, if you need to deactivate your Doordash account for whatever reason, here is a step-by-step approach to assist you.
How to Delete your Doordash Account
You should be aware that no one has the ability to remove their Doordash account via their app. To accomplish the same, one must go to the website.
Step 1
Log in to doordash.com using your Doordash credentials.
Step 2
The navigation symbol with three dashes may be found in the top left corner of the main page. Choose it to access the menu settings.
Step 3
When the dialog slide displays, you will notice the option “accounts” among the possibilities available. Choose that option to be taken to your account settings.
Step 4
When the account settings page appears, check in the upper right corner for the option “manage account” and choose it.
Step 5
After you discover the manage accounts page, on the top, you may download and archive all of your data by selecting “request archive.” This contains billing information as well as receipts for all of your orders. It is a good idea to download these before altogether canceling your account, as they cannot be accessible once gone.
Step 6
After downloading all files, find the “delete account” option under the “request archive” option. When you hit here, you will be routed to another website and asked to enter the verification code provided to your mobile device or email address.
Step 7
After you enter the code and approve the procedure, your account and all its information will be permanently destroyed.
How to Contact Customer Service to Delete your Doordash Account
It is nearly hard to remove your account via customer service. You can, however, cancel your Doordash membership. It is also possible to reactivate it at any moment.
Step 1
Visit the “help” section of the doordash.com website. This is the only method to request that your Dashpass subscription be deactivated.
Step 2
You will then be sent a form to complete, requesting information such as your name, email address, phone number, and other pertinent information.
After you fill out the data, there is a description option where you may indicate why you want to terminate your Dashpass membership.
After verifying that all of your information is correct, submit your request and wait for a response from customer care.
Reasons to Get Rid of your Doordash Account
Without question, Doordash is a massive firm in the United States. They are solely accountable for 56% of the clients in their industry.
As a result, the corporation is uniquely positioned to impose monopolistic practices in the food delivery industry while also experiencing security difficulties with information about its consumers and delivery partners.
Many people did not agree with these policies, which are the major reason they are leaving.
Data Compromise
The firm reported in May 2019 that data on its customers, delivery partners, and merchants that was meant to be private and safe had been compromised due to a technological fault.
This data breach affected users who created accounts with the app before April 2018.
Poor Treatment of Delivery Personnel
In the same year, Doordash was accused of withholding gratuities provided by clients to its delivery partners in July.
Doordash deliberately withheld consumer gratuities by first transferring the money to business accounts and ensuring it reached the minimum amount necessary to pay the driver.
Once that condition was met, the corporation would pay the balance to the delivery driver.
This discriminatory approach resulted in a class-action lawsuit against the corporation for a “materially false and misleading” tipping policy, and the company was obliged to modify this policy after a 2.5 million dollar settlement payment.
Restaurant Partners are Mistreated
If that wasn’t enough, in April 2020, Doordash utilized its monopolistic position to force the restaurant to sign contracts that included restrictions prohibiting them from raising their meal costs on their menu.
It has to be the same for both dine-in and take-out consumers.
This meant they had to subsidize the delivery cost on top of paying Doordash fees of 13 to 40% of the bill amount. This was an undue load on the eateries, whose margins are nearly invariably less than 10%.
As a result, many consumers decided it was time to stop doing business with a company that takes advantage of the very individuals it depends on.
Doordash Alternatives
After you’ve deleted your account, you could wish to locate a better alternative to their service and be puzzled about which one to select.
Here is a list of apps that are comparable to Doordash.
Uber Eats
Uber Eats is a well-known meal delivery alternative to Doordash. It has over 350,000 distinct restaurant partners and operates in over 500 cities. It suggests options depending on the food you’ve ordered, but you can also search by deals, cuisines, delivery timings, and other criteria. Uber Eats states that their average delivery time is 30 minutes.
PostMates
PostMates is another option for you. It is a meal delivery service presently available in 4200 US communities. The organization works with over 500,000 eateries nationwide and offers delivery 24 hours a day, seven days a week, as long as the restaurant is open. PostMates also offers a membership service in which purchases above $15 receive no delivery cost and are not subject to surge pricing during tough delivery schedules.
GrubHub
Our third delivery partner is on the list. GrubHub provides meals in over 2700 US cities and has relationships with over 140,000 eateries nationwide. You may search by delivery time, rating, price, distance, or delivery time. It accepts several payment methods and offers a promotional program through which you can earn cashback and reward points.
Conclusion
Doordash may have a monopoly in the food delivery market, but it is no secret that it is losing clients daily. Its poor service and contentious policies have made it difficult to maintain its market-leading position. If you want to permanently remove your account or contact customer support to deactivate it, you may do so via the Doordash website rather than their mobile app.
